Effective Date: July 10, 2022
Published Date: June 29, 2022
Version 1.3
OUR TOTAL SATISFACTION GUARANTEE
Nutrition Coach provides a simple ‘No Hassle, 100% Money-Back Total Satisfaction Guarantee’ on all our physical products, membership programs, group coaching, and individual coaching engagements. If for any reason you are not satisfied with a product or service you have purchased from Nutrition Coach and you would like a refund, just contact us within the review period offered for each product or service as listed below.
PHYSICAL PRODUCT REFUNDS
All our physical products are backed by a 365-day ‘No Hassle, 100% Money-Back Total Satisfaction Guarantee’ from the date of purchase.
If for any reason you are not satisfied with a physical product (books, CDs, DVDs, and Home Study Courses) that you have purchased from Nutrition Coach and you would like a refund, just contact us within one full year from the date of purchase and we will issue you a prompt and courteous refund. No refunds are provided after this 365-day review period has ended.
LOSE 5 POUNDS REFUNDS
Our introductory 35-day weight loss program, Lose 5 Pounds, is backed by a 365-day ‘No Hassle, 100% Money-Back Total Satisfaction Guarantee’ from the date of purchase.
If for any reason you are not satisfied with the Lose 5 Pounds program and would like a refund, just contact us within one full year from the date of purchase and we will issue you a prompt and courteous refund. No refunds are provided after the 365-day review period has ended.
MEMBERSHIP PROGRAMS AND GROUP COACHING REFUNDS
All of our membership programs and group coaching are backed by a 60-day ‘No Hassle, 100% Money-Back Total Satisfaction Guarantee’ from the day of purchase.
This includes the following weight-loss group coaching programs:
- APPLE DIET
- CHOCOLATE DIET
If for any reason you are not satisfied with a membership and/or group coaching program that you have purchased and would like a refund, just contact us during the first sixty (60) days and we will issue a prompt and courteous refund. This sixty-day review period begins on the date of purchase. No refunds are provided after this sixty-day review period has ended.
PRIVATE (INDIVIDUAL) COACHING REFUNDS
One-on-one coaching services provided via telephone, internet, or in person, are all backed by a full 30-Day ‘No Hassle, 100% Money-Back Total Satisfaction Guarantee’.
Due to the nature of these individual bespoke coaching services, satisfaction and success issues need to be identified promptly to maintain a healthy client-coach relationship and to ensure that coaching sessions provide positive outcomes. If for any reason you are not satisfied with the coaching that you have purchased and would like a refund, just contact us during the first thirty (30) days of this coaching engagement and we will issue a prompt and courteous refund. This 30-day review period begins on the date of the first 1-on-1 coaching session. No refunds are provided after the 30-day review period has ended.
CANCELLATION OF GROUP COACHING AND MEMBERSHIPS
If you have a purchased one of our 90-day membership and/or group coaching programs and are being billed quarterly, you may cancel at any time and your membership or/and group coaching engagement will end on the last day of the 90-day period and will you not be billed again for another quarter.
If you need assistance with cancellation, please email at support@nutrtioncoach.com
CHANGES TO THIS POLICY
We may update our Guarantee, Refund, and Cancellation Policy from time to time. You are advised to review this Guarantee, Refund, and Cancellation Policy periodically for any changes. We will notify you of any changes by posting the new policy on this page.
Changes to our Guarantee, Refund, and Cancellation Policy will become effective 10 days after they are publicly published on this page. We will update the “published date” at the top of this Policy when a new policy is posted.
We will also notify Customers via email and/or a prominent notice on our Services, prior to the change becoming effective and update the “effective date” at the top of this Guarantee, Refund, and Cancellation Policy.
By using our Services following the changes to the Guarantee, Refund, and Cancellation Policy, you consent and agree to those policy changes.
CONTACT US
If you have any questions about this Guarantee, Refund, and Cancellation Policy, please contact us:
By mail:
Nutrition Coach LLC
4230 East Towne Blvd #329
Madison, WI 53704
By email:
support@nutritioncoach.com
By visiting this page on our website:
https://nutritioncoach.com/contact/
By phone:
1-800-265-8901
Copyright Notice
This Guarantee, Refund, and Cancellation Policy is protected under United States and foreign copyrights. All Rights Reserved. The copying, redistribution, use. or publication by you, is strictly prohibited.
